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Support &
Maintenance

We maintain close partnerships by providing ongoing support and optimisation services to ensure our solutions remain fast, secure and continue to perform as expected.

Maintenance
Packages

Performance
Optimisation

Hosting
& DevOps

Content
Support

Support

BigCommerce website support

From research-led design tweaks to assistance with quarterly range/campaign launches. Our team provides reliable support and expertise on the BigCommerce platform for Steele Label.

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Steele Label Support

Partner / Steele Label

responsive maintenance

CraftCMS website and technical support

With the goal of building a fast, reliable and scalable solution for this high traffic blog servicing Australia and the US, we delivered a fresh design and a build from the ground-up with Craft CMS. Implementing tech like Varnish, Redis and Algolia search to ensure around the clock performance to address critical issues of performance and down time. Since launch the average page views has almost doubled and uptime has increased significantly.

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Sneaker Freaker Website

Partner / Sneaker Freaker

tech direction full stack dev CMS email template performance op maintenance DevOps content support

Pronto integration and API development

This digitial partnership provided project management and development support to the ecommere team at a leading franchise retailer. Working as one with the existing and talent development team we assisted with building out core API integrations into platforms like Pronto and PayPal that's enabled them to relauch their new (and highly successful) ecommerce experience.

Pronto Integration and API

Partners / Private / Pronto

tech direction specifications full stack dev API dev

Shopify theme and Lightspeed integration

Working with talented designer Jess Wright, we partnered with the team at Fenton & Fenton to undertake a ecommerce redevelopment project. Successfully eliminating downtime with the Shopify Plus, optimising internal process with Lightspeed POS and improving the customer experience reflected in an average order value increase of 300%. In addition to our technical services we also provided content population support.

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Fenton & Fenton eCommerce

Partners / Fenton & Fenton / Jess Wright

tech direction solution design digital roadmap theme dev custom app integration data migration maintenance content support

Technical support and Umbraco development

Supporting one of Australia's largest bakery franchises with a key partner has seen this website evolve year after year. Constant improvement and optimsiation plays a key part in the work we support to ensure this high traffic website on Umbraco CMS stays fast, secure and user focued.

Umbraco CMS Support

Partner / Private

tech direction full stack dev CMS maintenance performance op content support

Website development and ongoing support

With design and direction from our valued creative partner Bashful, we undertook a reskin of the Tropfest entry platform built on the Laravel framework. By implementing the MoSCoW methodology (Must have, Should have, Could have, and Won't have) the new experience was launched on time and on budget.

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Tropfest Support

Partner / Bashful

full stack dev maintenance

Onling digital signage platform

This state of the art, cloud-based digital signage system was engineered by WeAreDigital with DotDev providing ongoing enhancement and support. The platform consists of an API, customer portal, Python Raspberry Pi player and ChromeOS app. Over the last twelve months we've extended on this solution with a NodeJS configuration tool, remote access, multi-level accounts and various other improvements to support a global roll-out.

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storePlayDisplay Support

Partner / storePlayDisplay

tech direction web app maintenance DevOps

Website technical support

We have supported the Clearwater organisation for 3 years, providing technical direction and support with their custom content management system, design requirements and maintenance on AWS cloud infrastructure.

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Clearwater Support

Partners / Clearwater / Melbourne Water

tech direction digital roadmap full stack dev CMS UI design maintenance DevOps

Website technical support

We were recommended to Upskill Learning by an existing partner to provide ongoing support and technical guidance to an existing site. Our ongoing support agreement see's our teams working as one to maintain and optimise the website consistently.

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Upskill Learning Support

Partner / Upskill Learning

tech direction responsive CMS maintenance

DotDev offer a level of service that is solution driven, friendly and efficient. We have been so thrilled with the level of support and service and would highly recommend DotDev no matter what size your business.

Coastal Living - Lou De Mattia

Agency Partners

Brand&Co_Logo_FA

Let's work together.

We are problem solvers committed to excellent service and a positive user experience.

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